** Please Ensure you Have Completed a Service Level
Agreement Before submitting a Referral Voucher
**Self Referral is not permitted**
** Please be aware we are not able to Supply White Goods or TV's **
MOPP stock secondhand furniture and household items, in good, clean, serviceable condition, that can help your clients set up a first home or those that are struggling financially to replace an item in their present home.
MOPP does not stock white goods or TVs.
Customers cannot self-refer, and only referral agencies that have signed an SLA can make referrals.
Referrers must ensure clients' needs are valid and required.
Referrers must notify MOPP of any changes to the requirements stated in the referral.
Customers must make payment before delivery, where appropriate.
Customers must be available at the property to receive delivery and arrange their own help to take items into the property. Delivery is to the roadside only.
MOPP will not tolerate any form of abuse to its volunteers. This will result in an immediate withdrawal of the service.
MOPP can be contacted by telephone or email 10am-4pm Monday-Friday. High priority issues will be responded to within one working day, medium priority within 48 hours, and low priority within 5 days.
PAYMENT FOR DELIVERY MUST BE RECEIVED 48 HRS BEFORE DELIVERY This voucher is to be submitted by registered agencies Please complete the referral voucher below giving as much information as possible
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